Your privacy matters.
How Mirai Elevators & Services handles information shared through this website.
What we collect and why
When you make an enquiry, we collect your name, email address, phone number, building and location details, selected requirement and any message you provide. A chatbot enquiry may also include the conversation you choose to submit. We use these details to respond, qualify your requirement, arrange a callback or site discussion, provide a proposal and record service requests. We also send you an email acknowledging your enquiry.
Your choices
Enquiry forms ask for your consent to this use. WhatsApp follow-up is a separate, optional choice. You can withdraw consent or request access, correction or deletion by writing to miraielevatorsandservices@gmail.com or calling +91 83830 55565. Include enough information to identify your request; do not send sensitive identity documents through the enquiry form.
Service providers
Configured hosting, database, email and messaging providers process enquiry information to operate the service and alert the team. If AI answers are enabled, your question and relevant published website content are sent to the AI provider. Please avoid including sensitive personal information in general chat questions. We do not sell enquiry details.
Cookies and analytics
Essential storage supports dashboard login, the brochure download, your privacy choice and a temporary enquiry reference. Anti-spam checks may load Cloudflare Turnstile when you use a form. Google Analytics and Microsoft Clarity load only if configured and you allow analytics. You can change that choice using “Cookie preferences” in the footer. External services such as embedded maps and WhatsApp have their own privacy practices.
Retention and security
Enquiries are kept for the time needed to respond to the request and manage any resulting service relationship or applicable recordkeeping obligation. Contact us to request deletion of information that is no longer needed. Access to the lead dashboard is restricted to authorised users. We limit collected data to the enquiry and use transport security on the hosted website.
Contact and concerns
For privacy requests or concerns, contact Mirai Elevators & Services at F-46, Sham Nagar, Vishnu Garden, New Delhi - 110018, miraielevatorsandservices@gmail.com, or +91 83830 55565. We may ask for proportionate verification before disclosing or changing personal information. If a concern remains unresolved, you may use the remedies available under applicable data protection law.